Shipping Info

We are proud to offer FREE Worldwide shipping on all orders!

To ensure that your package is properly delivered and you receive your shipment within the time frame advertised, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly as we do not take responsibility for incorrect shipping information.

All orders will be dispatched within 24 hours. In peak periods, please allow up to 3-5 business days to dispatch your order.

Domestic Orders: The typical delivery time frame for orders to the United States is 4-7 business days.

International Orders: The typical delivery time frame for International orders is 8-20 business days. Depending on your location, you may receive items much earlier.

If you refuse any shipments from FurRealPals, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your refund.

If your tracking information states that your package was delivered and you have not received it. You must address this with your local post office. We do not hold responsibility for packages that state to be delivered.

Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.